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QUALITY
 

Quality, reliability and integrity are three characteristics that best describe Vinastar Global. Our total commitment to strict quality standards throughout all aspects of our business supports our reputation as the most consistently reliable competitor in our markets. Out staff is empowered and encouraged to contribute to our ongoing process of quality improvement. Our management is committed to implementing quality advancement.
Our quality focus is assured in our service processes, but it is even more important to effectively address problems if they occur. Vinastar Global quality standards mandate escalating managerial involvement in addressing service issues until a complete and satisfactory resolution is achieved. By taking ownership in such situations, Vinastar Global proves is integrity as a committed business partner. Quality, reliability and integrity are the three components that enable Vinastar Global to exceed our customer�s expectations in every instance.

Customers:

- Qualified consultancy
- Consultant review and compliance check of customers requirements
- Building of long term customer relationships based on trust
- Development of customer tailored logistics solution that help our clients to an advantage over their competitors.

Employee:

- Involvement of professionally competent staff
- Consequent promotion to reach highest degrees of motivation
- Internal and external training of staff
- Long term bonding of our staff through appreciation, satisfaction and involvement in an entrepreneurial decision making process.

Success:

- Quality management to ensure long term profitability of the company
- Current review of targets set and high quality commitment
- Further enhancement of a global corporate company culture
- Permanent training in the ability of self criticism to detect and solve sources for possible errors.

 
 

Hochiminh City Head Office:
662B Bui Dinh Tuy St., Binh Thanh Dist., Hochiminh City, Vietnam
Tel: (84.8) 3511 7173
Fax: (84.8) 3511 9747
E-mail: info@vinastarglobal.com
Website: www.vinastarglobal.com

  Copyright � 2003 VINASTAR GLOBALw All rights reserved.